Effective date: August 25, 2026
Xilaneo is a software engineering and digital experiences company based in Pakistan. This Privacy Policy explains how we collect, use and protect information when you use our website, request a proposal, place an order for digital services or contact our team at [email protected].
We may collect your name, email address, company name, billing details, project requirements, order details, support messages and technical usage information such as browser type, device information and general analytics data.
We use information to respond to inquiries, deliver software and digital services, manage orders, provide support, improve our website, process transactions and maintain business records.
When you place an order through our WooCommerce-powered website, billing and transaction-related information may be processed to complete the purchase, issue invoices and manage service delivery. We do not intentionally request unnecessary personal data.
Our website may use cookies and similar technologies for core functionality, performance monitoring, shopping cart sessions and basic analytics. You can control cookies through your browser settings, although some website features may not work properly if cookies are disabled.
We do not sell your personal information. We may share limited data with trusted service providers involved in hosting, website security, payment processing, analytics, email delivery or technical support when reasonably necessary for business operations.
We retain information only for as long as reasonably necessary for inquiries, project delivery, legal compliance, financial recordkeeping, dispute handling and operational continuity.
We use reasonable administrative, technical and operational measures to protect website and customer data. However, no online system can be guaranteed to be completely secure.
You may request access to, correction of or deletion of your personal information where legally and operationally applicable. To make a request, contact [email protected].
Our website may rely on third-party plugins, payment gateways, hosting tools and embedded services. Their independent privacy practices may also apply when you interact with those systems.
We may update this Privacy Policy from time to time to reflect legal, operational or service changes. Updated versions will be posted on this page with the revised effective date.
For privacy-related questions, contact [email protected].
Location: Pakistan
