Effective date: August 25, 2026
These Terms & Conditions govern the use of the Xilaneo website and the purchase of services, digital deliverables and software-related packages offered through our platform. By using this website or placing an order, you agree to these terms.
Xilaneo provides software engineering, web and mobile development, AI-powered media production, enterprise application support, interactive WebGL/3D experiences and related digital services from Pakistan.
You agree to use this website lawfully and in a way that does not disrupt operations, compromise security or misuse our content, forms or ordering systems.
Products listed on this website represent service packages, creative deliverables or software-related engagements. After purchase or inquiry, additional discovery may be required to confirm scope, timeline, dependencies and final delivery requirements.
All prices shown on the website are listed in the applicable checkout currency and may be updated without prior notice. Custom requirements outside a listed package may require a separate quotation or revised scope.
You are responsible for providing accurate information, timely approvals, required content, access credentials, feedback and other inputs necessary to complete a project or deliverable.
Unless otherwise agreed in writing, pre-existing tools, frameworks, methods, reusable assets and internal workflows remain the property of Xilaneo. Final paid deliverables intended for the client will be provided according to the purchased package or written agreement.
Any delivery estimate depends on project complexity, communication turnaround, access to required materials and scope stability. Delays caused by incomplete inputs, late approvals or change requests may affect timelines.
Reasonable revisions may be included where stated in a package. Requests that materially expand the original scope may require additional cost, time or a separate agreement.
Refund treatment is governed by our Return & Refund Policy. Because many offerings are digital, custom and service-based, completed work, consumed consultation time and delivered milestones may be non-refundable.
To the maximum extent permitted by applicable law, Xilaneo is not liable for indirect, incidental, special or consequential loss arising from website use, delays, third-party system failures or misuse of delivered assets.
Some projects may involve third-party platforms, APIs, plugins, cloud tools, payment systems or hosting services. Their availability, pricing, terms and performance remain subject to their own providers.
These terms are governed in accordance with the applicable laws of Pakistan, without prejudice to any mandatory consumer protections that may apply.
Questions about these terms may be sent to [email protected].
Location: Pakistan
